Playables Art

Playables Art is a web app for creating playable ads from ready-made templates. This Privacy Policy explains what information we collect, why we collect it, and how we use and protect it.

What we collect

• Account data — your email address, login information, and basic profile information.
• Subscription data — your subscription plan, billing status, invoices, and payment history.
• Your assets — images, fonts, copy, and other files you upload to create playable ads.
• Build information — your selected template, export platform, build settings, and technical logs.
• Basic usage data — browser and device information, IP address, activity data, and error logs.

How we use your data

• Provide the service — create and manage accounts, authenticate users, and manage subscriptions.
• Generate exports — compile and package the playable ad files you request.
• Improve reliability — diagnose failed builds, fix bugs, monitor performance, and keep the service stable.
• Protect the service — prevent abuse, fraud, unauthorized access, and other security threats.
• Communicate with you — send essential service messages related to billing, security, support, and significant product updates.

What we don't do

• We don't sell your personal data.
• We don't reuse your assets in templates or builds created for other customers.
• We don't store complete payment card details on our servers. Payments are processed by a third-party payment provider.

How asset storage works

• Your uploaded assets are used only to provide the service and generate the builds you request.
• We may temporarily store your assets and build outputs so you can download or re-export them.
• We may automatically delete older assets and build outputs to maintain system performance and manage storage.

Cookies

We use strictly necessary cookies and similar technologies for authentication, account security, and core service functionality.

We do not use advertising or cross-site tracking cookies.

Data retention

We retain account and subscription information for as long as your account remains active and for any additional period required for billing, legal, security, or record-keeping purposes.

Uploaded assets and build outputs may be retained temporarily so you can download or re-export them. Older assets and build outputs may be deleted automatically.

Your rights

Depending on where you live, you may have the right to request access to, correction of, deletion of, or a copy of your personal data. You may also have the right to restrict or object to certain processing.

To submit a request, contact us using the details below. We may need to verify your identity before processing your request.

Third-party services

We use trusted third-party service providers for functions such as payment processing, hosting, email delivery, infrastructure, and cloud storage. These providers may process information only as necessary to provide their services to us.

Security

We use reasonable technical and organizational safeguards designed to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. However, no online service can guarantee absolute security.

Changes to this policy

We may update this Privacy Policy when our service or legal obligations change. When we make material changes, we will update the date below and provide additional notice when appropriate.

Contact us

Privacy and general inquiries: hello@playables.art

Support: Telegram or support@playables.art